Shipment and return

 

By submitting the purchase order, the CLIENT undertakes to sign the bill of shipment presented by the shipper, upon which they may submit any observations they may deem necessary. By signing the bill of delivery, the CLIENT acknowledges that they have received the number of packages indicated on the latter.

Any event, such as force majeure, brutality, strike, administrative decision or transport seizure, which could delay or prevent the supply or cause an exorbitant increase in cost, constitutes, by explicit agreement, a clause suspending or extinguishing ABS S.r.l.’s obligations, without any compensation for the CLIENT if the event lasts for more than 15 days. In such a case the CLIENT will be fully and automatically exonerated from all their obligations regarding the order.

ABS S.r.l. will inform the CLIENT, by any appropriate means and on the same day, of the existence of such an event, in order to allow them to disengage freely from their order by simply responding to the information e-mail that has been transmitted to them.

If delivery to the CLIENT is not possible for that reason, the company ABS S.r.l. reserves the right to invoice them for a lump sum for the administration costs of € 20 incl. VAT.

Shipping fees

 

Italy - 12 euro vat included (except for disadvantaged areas)

Calabria, Sicily, Sardinia - 15 euro vat included

London - 27 euro vat included

Greece - 44 euro vat included

Corsica - 60 euro vat included

Portugal, Eire, Finland - 40.50 euro vat included

Other European Union countries - 35.50 euro vat included

Right of withdrawal

 

In accordance with the provisions of the Consumer Code (Legislative Decree 206/2005 and subsequent amendments), the CLIENT consumer has the right to withdraw from the purchase without any penalty and without specifying the reason. The withdrawal period expires after 14 days from the day the CLIENT or a third party, other than the carrier and the designated CLIENT, acquires the physical possession of the goods.

The CLIENT must give notice of the right of withdrawal within 14 days of receipt of the submitted order. Within the same 14 day period the CLIENT must have shipped the goods to ABS S.r.l. by delivery to the carrier designated by the CLIENT.

The CLIENT intending to exercise the right of withdrawal must notify ABS S.r.l. through an explicit statement (by e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.). For this purpose, the CLIENT may, although not mandatory, use the withdrawal form set out in Annex I, Part B, Legislative Decree 21/2014, the text of which is as follows:

B. Type withdrawal form within the meaning of Article 49, paragraph 1, lett. H -

(Fill in and return this form only if you want to withdraw from the contract)

- ABS S.r.l., based in Martellago (VE), via Trento n. 3 / b, e-mail This email address is being protected from spambots. You need JavaScript enabled to view it., PEC: This email address is being protected from spambots. You need JavaScript enabled to view it.

- With this form I / we (*) notify the withdrawal from my / our (*) sales contract of the

following goods

- Ordered on (*) / received on (*)

- Name of the consumer (s)

- Consumer (s)’ Address

- Signature of the consumer (s) (only if this form is notified in hard copy)

- Date

(*) Delete the unnecessary words.

The goods must be returned to ABS S.r.l., with headquarters in Martellago (VE), via Trento n. 3 / b.

The goods must be returned in full, in their original packaging, complete in all parts (including packaging and any documentation and accessory) and complete with the attached tax documentation; the goods must not have been used, worn, washed or damaged. The returned goods must be sent to ABS S.r.l. in one shipment. ABS S.r.l. reserves the right not to accept goods of the same order rendered and dispatched at different times.

Subject to the possibility of verifying compliance with the above, ABS S.r.l. will repay the returned product cost within a maximum of 14 days.

The costs of return in case of right of withdrawal will be the sole responsibility of the CLIENT.

As provided by Art. 56 paragraph 3 of Legislative Decree 206/2005, amended by Legislative Decree 21/2014, ABS S.r.l. may suspend the repayment until the receipt of the goods or until the CLIENT has demonstrated that they have returned the goods to ABS S.r.l .

ABS S.r.l. will make a refund using the same payment method chosen by the CLIENT during the purchase. In case of payment by wire transfer, and if the CLIENT intends to exercise their right of withdrawal, they must provide ABS S.r.l. with the IBAN, SWIFT and BIC bank coordinates necessary for the repayment by ABS S.r.l.